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    Showing posts with label fail. Show all posts
    Showing posts with label fail. Show all posts
  1. The Legend of the Sharps Man

    Monday, 5 September 2011

    It's like some diabetes urban legend. Say his name four times into the telephone, and he might appear to you that night...

    Sharps man...

    Sharps man...

    Sharps man...

    Do you dare say it one more time?

    I did.

    See the terror! Hear the horror! It's a tale that will leave you trembling with fear!

    Or just deeply, deeply annoyed. For me, it was the latter. 

    Something I've heard over and over again from other D-friends is the trouble they've had getting rid of their sharps bins. I've had some trouble myself, but in two years, I had only had to sort out one collection...

    until now. (Can't you just hear the dramatic sound effects?)

    Not because I don't fill up sharps boxes - because I do. I just don't like to call for mine to get picked up with just one box, so I save them up to try and make fewer collections. 

    I know some people can hand in their boxes at their GP's surgery. Some people can hand them in at the chemist. Some people have to take them to hospitals. I've heard all sorts of different variations. For me, I have to have mine collected by specialist waste management. Which I have to arrange via the council. 

    Now, the last time I tried to sort this out, I called up the council to arrange a pick-up, expecting to leave my boxes on the doorstep, and for waste management to come and collect. Oh no, no, no. Can't do that. Health and safety, don't you know? Well ok, fair enough. What am I supposed to do then? Well, they collect between 7am and noon, you'll just have to listen for the doorbell. 

    Well there are several things wrong with that. Firstly, I have to be at work. I have to keep my holiday days for using to cover my MA classes. I can't be using them for you to collect sharps! Secondly, even if I was prepared to do that, I can't. I live in an attic flat of my landlord's house. I have no access to the front door for entry and exit, and I can't hear the doorbell. So I can't do that. So last time, the Sharps Man and I arranged for me to take my boxes to work, and he would walk over and pick them up. I work in the city centre, and not far from the council offices. Which I appreciated him doing, and that was fine. Everything was lovely. And since he was doing me a favour, I decided I would save up my boxes until there was a reasonable amount, to save him trips. So I have three 5 litre bins that I've used since I started pumping, and three 1 litre bins. That's 18 litres worth of sharps, which I carried over to work, and then made my first call.

    Sharps Man!

    This first time round, things seemed straightforward enough. I called on Thursday (18th August), and he said he would come and pick them up between 10:00 and 14:00 on Monday or Tuesday. Everything's good, I'm happy, the world is well.

    Until a week later. Still no collection.
    Sharps Man!

    Answerphone this time. I leave a message. It's just about to be Bank Holiday weekend. I say that I know no-one is going to pick them up Monday, but could someone please come on Tuesday and get them? This is where I am, this is my name. Thank you very much. 

    Then it's the end of Tuesday. Still no collection. It becomes Friday. Still no collection. It's been two weeks by this point. I am annoyed.

    Sharps Man!

    Answerphone again. I make it very clear this time that I have been waiting for two weeks now, and I am not impressed. If there is a problem with this, could someone please call me? If not, this is my name, this is where I am, and I do not want to have to call about this a fourth time. I use my stern voice. I consider the matter settled. 

    It's 15:00 on Monday. Still no collection. I am royally narked off. I make my fourth call...

    Sharps Man!

    Except it's not Sharps Man. It's Sharps Woman on the phone. Sharps Man 'is on annual leave'. I am not impressed, and suggest that in that case, they might want to put a message on his answerphone saying the service is not operational. Apparently it is operational. Then why has no-one called me back, when this is the fourth time I've had to contact them? They don't seem to have a good answer for that one. I tell her that I've been waiting since 18th August. It is now September 5th. I am not happy.

    Would I like to arrange a collection? Well, I explain the situation - he was coming to me, I can't leave them at home, because you won't let me do that, and I work during the day, etc, etc. Well it seems that you can't authorise anyone to come and pick them up. Health and safety reasons. I need to take them back home and leave them in a bag on the doorstep.

    WHAT?!

    So that thing that you told me I wasn't allowed to do, because it was against health and safety regulations, is now the thing you WANT me to do? So, you can't pick them up until a week on Thursday? You won't come and pick them up at work this time? Well, thank you VERY much. I guess I'll have to do that then, won't I, since I have no other way to get rid of them. I do point out how annoyed I am, and though I'm not trying to be awkward, you're making this very difficult and overly complicated. You tell me that you're sorry, of course. Despite the fact you don't seem in the least bit concerned. 

    I imagine you think that because it's only 'drugs waste', I can wait. What does it matter to you? What does it matter that I have to jump through your stupid hoops, stressing myself out for something I don't even want to do in the first place? It doesn't matter, of course. It doesn't matter that I'm angry, and upset, and feel like I'm being a huge nuisance. It doesn't matter that I'm convinced that I'll leave those boxes on the doorstep, and you won't take them. For health and safety reasons, I'm sure. 

    I wonder if I'll be seeing Sharps Man when I turn out the lights tonight?

  2. Missing the Moment

    Saturday, 26 June 2010

    I went out for dinner on Friday with Nick. Tapas - yummy! 

    Since the food seemed to arrive in parts, I decided to shoot for food as it came out. So some bread first, and then for some spicy tomato and potato things afterwards. Seemed to work in the end. However, we were set to leave, and I popped into the loos, and just as I was washing my hands, I realised that I hadn't actually done the second part of the injection. 

    Now, I'm a firm believer of never hiding away injections - I have nothing to be ashamed of, and I would never choose to inject in a toilet over somewhere else. Yet, I just couldn't be bothered to go into the middle of the restaurant and do it there, so I decided to do it by the sinks. Just as I was inserting the needle, a little boy (maybe two or three?) and his mum came out of one of the stalls. As she helped him wash his hands, he looked at what I was doing, and turned to his mum and asked what I was 'putting in my tummy'. She didn't answer him.

    I wish I'd been a bit quicker off the mark to understand what he was saying. I don't understand the voices of small children well, so it wasn't until that point where it just becomes a bit too late to reply back that I worked out what he'd been saying. So I just smiled at them, and finished what I was doing. 

    I should have said it was 'medicine', but I missed my moment. And I think for some reason, that will always bother me a little bit.

  3. Fail and Win

    Tuesday, 15 June 2010

    Over the last few days, I've had some issues of serious failure cross my path. Some of them got me so riled up that I feel I need to share them. 

    First up, the rather wonderful Kelly over at Diabetesaliciousness™ came across something really rather rage inducing. 

    Read about her encounter with a completely ignorant book at her local pharmacy, which infuriates me both as a diabetic, and as a Christian. I believe anyone with any kind of faith, or any kind of conscience for that matter will get seriously enraged by this. Kelly is also encouraging everyone to try and get this awful book removed from shops. Please go and get involved, particularly if you're US based. They will listen to us if enough of us complain.

    Secondly, she's not the only one talking about this right now, but Amy Tenderich of DiabetesMine is talking about the ruling that only 'trained' nurses are going to be allowed to inject insulin in certain US states - what happens in schools where there are no nurses? It seems utterly ridiculous, and also incredibly dangerous.

    Diabetes UK are also, amongst others, trying to highlight the plight of parents in the UK who have been forced to give up work in order to care for their children with Type 1. Schools in question, hang your heads in shame!

    Now, as a form of counter balance, here are some moments of win from online, which have also crossed my path!

    Cara from Every Day, Every Hour, Every Minute is doing a giveaway of some amazing carb-free cupcakes! OK, they're actually crayons, but they're pretty awesome all the same. They definitely look good enough to eat!

    Ginger Vieira's site Living In Progress has caught my eye. She does Life Coaching for people with chronic illnesses and health problems. As soon as my laptop has been repaired/new one has been purchased, and my Skype is working again, I'm looking forward to having a consult!
    Diabetic Feed is back! After a fairly long hiatus, they're back in business with podcasts about diabetes news and the online community. Definitely worth a download!

    Not wholly diabetes related, but I've been enjoying reading posts from John Schumann over at his blog, Glass Hospital. His blog is all about 'demystifying medicine one week at a time'. 
    With demystifying medicine in mind, my own little plug is for my new article, 10 Tips For Living With Type 1 Diabetes at Health And Life Stuff, who are all about explaining complex medical things.

    Finally, it's Diabetes Week here in the UK! See what Diabetes UK are up to and what they have to say.